Privacy Policy

1. Introduction

ZBOUTIQUES ("we," "us," or "our") operates the website www.zboutiques.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our website, you consent to the practices described in this policy.

2. Information We Collect

Personal Information: When you place an order or contact us, we may collect:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through PayPal)

Automatically Collected Information: When you browse our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and operating system
• Pages visited, time spent on pages, and referring URLs
• Device identifiers

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and inquiries
• Improve our website, products, and customer experience
• Send promotional communications (only with your consent)
• Prevent fraud and ensure the security of our platform
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and serve personalized content. These include:

• Essential Cookies: Required for the website to function properly (e.g., shopping cart, session management).
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness (e.g., Google Ads).

You can manage your cookie preferences through the cookie consent banner displayed on our website, or through your browser settings. For more details, please see our Cookie Policy.

5. Third-Party Services

We share your information with trusted third-party service providers only as necessary to operate our business:

• Payment Processing: PayPal securely processes all payment transactions. We do not store your credit card or bank details.
• Shipping: We share your shipping address with delivery carriers to fulfill your orders.
• Analytics: Google Analytics and Google Tag Manager help us understand website usage patterns.
• Advertising: Google Ads may use cookies to show you relevant advertisements based on your browsing activity.

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmitted between your browser and our website is encrypted using SSL/TLS technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Order records are retained for a minimum of 3 years for tax and compliance purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Do Not Sell: We do not sell your personal information. California residents may exercise rights under the CCPA.

To exercise any of these rights, please contact us at info@zboutiques.com.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: